HOW TO DISABLE DX11
EA App & Epic Game Store & Game Pass for PC:
- Open the EA App on your computer.
- Find The Sims 4 in your game library.
- Click on the game advance settings (3 dot icon) above the play button.
- Select "View Properties".
- In the "Advanced launch options" box, delete "-dx11"
- Save your changes
Steam:
- Open Steam and go to your library.
- Right-click on The Sims 4 and select "Properties".
- Under the "General" tab, find the "Launch Options" box
- In the text field, delete "-dx11"
- Click "OK" to save your changes.
Through In-Game Options:
(ONLY players on NVIDIA or AMD graphics cards will be able to see this option)
- Launch The Sims 4
- From the main menu, select Options → Game Options → Graphics
- In the “Graphics” tab, find the “DirectX 9” checkbox at the bottom right of the menu
- Click the “DirectX 9” checkbox
- The Sims 4 will run in DirectX 9 on the next launch
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